These blog postings are intended to give you ideas and support in your entrepreneurial journey. The road is not without its bumps, but together we can make the ride smoother!  I invite you to read my book, Specialty Shop Retailing: Everything You Need to Know to Run Your Own Store , published by John Wiley & Sons, for more information.

A special welcome to those of you coming to this blog through Gifts and Decorative Accessories magazine! It has been my privilege to write for Gifts and Dec for over 15 years, and I am pleased to be able to keep in touch with subscribers through my blog as well as my regular columns.

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You have until December 1 to get ready for the changes in the US Department of Labor’s Fair Labor Standards Act — but why wait until the holiday season to make sure you’re in compliance?  The update to the overtime law will extend overtime benefits to 4.2 million workers, and it’s possible that some of your employees are included.

This act is being called “overtime for white color workers,” which p … (read more…)


There was once a time when it seemed far-fetched to imagine people being able to flip through dozens of items with a quick movement of their fingers.  And then in 1861 the mail order catalogue was invented by Welsh entrepreneur Pryce Jones.  That was followed, of course, over a century later by the invention of the Internet, which allows customers to flip through dozens of items with a quick flick of their fingers on their computer mouse.

And now we are getting a glimpse at … (read more…)

Pensive female shopper

An evangelist is traditionally defined as a person who seeks to convert others to their faith, but more recently it can also mean someone who talks about something with great enthusiasm. And while word of mouth has always been acknowledged to be the best advertising, that is particularly true in our era of social media and online reviews.

The article on evangelism marketing on Wikipedia (hey, at least I’m being honest about my source!), poi … (read more…)