These blog postings are intended to give you ideas and support in your entrepreneurial journey. The road is not without its bumps, but together we can make the ride smoother!  I invite you to read my book, Specialty Shop Retailing: Everything You Need to Know to Run Your Own Store, for more information.  I am currently working on a 4th edition, to be published by Henschel Haus in 2017.  I’m looking for successful independent retailers to include as “real life” examples, and for great black and white photos of stores, ads or displays. So please drop me a line if you’d like to be included!

A special welcome to those of you coming to this blog through Gifts and Decorative Accessories magazine! It has been my privilege to write for Gifts and Dec for over 15 years, and I am pleased to be able to keep in touch with subscribers through my blog as well as my regular columns.

You can get this blog delivered to your inbox every Monday by sending your name and e-mail address to specialtyshopretail@me.com. To unsubscribe, just send an email with unsubscribe as the heading.


There is a long-standing tradition of night markets or bazaars in many Asian countries — in fact in A.D. 836 the Tang Dynasty in China felt it was necessary to put strict sanctions on the operations of these markets.  Modern visitors still enjoy strolling through the darkening streets while sampling food from various vendors and shopping from booths stocked with goods ranging from handcrafts to consumer goods.

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Move over, BOGO (Buy One, Get One free).  The new retail acronym in town is BOPIS, which stands for Buy Online Pickup In Store.  This is part of the movement towards bricks and clicks retailing in which a physical store also has an online shopping cart.

At first glance it is puzzling to understand why a customer would want to make a purchase online and then visit th … (read more…)

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You may remember the excitement around the requirement that all US retailers upgrade to EMV credit card readers by October, 2015. Some payment networks said they were going to implement a shift that would increase the amount that those accepting credit cards were liable for in the event that a card was fraudulent if the store was not using an EMV (short for Europay, MasterCard and Visa) card reader.

The deadline came and went without a hig … (read more…)

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