I just came across my store to-do list from last March, and was not surprised to find that nothing that seemed urgent then seems important now. Who would have thought that about a year later, one of the most pressing issues for our shops would be flu vaccines? The roll-out of the Covid-19 vaccine is… Read More


It’s easy to get lost in the day-to-day details of running a store – checking to see whether the staff got to work on time, whether the day’s shipments arrived complete, whether the roof is leaking. (If your store isn’t located in a place where ice dams are a problem, you can probably cross that… Read More


The first commercial Valentine cards in the United States were printed in the mid-1800s – and I suspect that in the long history of the holiday this will go down as being a particularly challenging one for retailers.  When we packed away what was left of the Valentine’s Day inventory on February 15, 2020 we… Read More


I’m probably not the only one who is a bit disappointed that so far 2021 is a lot like 2020.  Aside from the excitement of the coming vaccine, little has changed in terms of the way COVID-19 is impacting our businesses – and our lives.  The handy data tracker provided by the Centers for Disease… Read More