You may have heard of Publisher’s Clearing House – a 70-year-old magazine subscription company famous for its million dollar sweepstakes incentives. But what do you know about the Automated Clearing House? ACH, as its known to its friends, is the  latest trend in how to pay your vendors for merchandise.  The Automated Clearing House is… Read More

This “best of” Specialty Shop Retailing blog is updated from a popular past post. In Peter Pan, James M. Barrie asks children to clap their hands if they believe in fairies.  The equivalent in retailing is often buying a whole lot of one item to show how strongly you believe that the merchandise is a… Read More

It’s Independent Retailer Month, and Heart on Main Street is joining in this effort to encourage consumers to shop local. Heart on Main Street was founded two years ago to provide knowledge, resources, and connections to independent retailers to help them evolve and thrive in an ever-changing economy.  This month, Heart on Main Street is… Read More

This “best of” Specialty Shop Retailing blog is updated from a popular past post. With the 4th of July a few days away, it seems appropriate to revisit the challenge retailers face in sourcing American-made products.  The situation has not gotten better since I last wrote about it 8 years ago.  Studies at that time… Read More

“It’s hard to sell apples from an empty cart” is another one of those retailing idioms that I find so charming. It refers to the fact that you need to have enough inventory on hand to generate good sales. But exactly how much is enough? One answer to this is that you should always plan… Read More

This “best of” Specialty Shop Retailing blog is updated from a popular past post. There was a time when supporting the arts meant that you were really rich (and therefore probably not a retailer!).  In fact, art patronage originally referred to the financial aid that kings or popes provided to musicians, painters, and sculptors.  But… Read More

Elementary school teachers around the world are using a tool that we may find useful in the day-to-day management of our shops. It’s called a catastrophe scale, and it’s a measurement system that helps children put their problems and feelings into perspective. Much like the ubiquitous pain scale now used in medical settings, the catastrophe… Read More

This “best of” Specialty Shop Retailing blog is chosen from popular past posts. Summer time may mean picnics, swimming and camping to some folks, but to shopkeepers it means it’s summer trade show season. Of course it can be expensive to travel to a show, so you may be tempted to take a pass. That… Read More

The buy local movement has been essential to the success of independent retailers over the past decades, helping us square off against big box stores like Walmart and then take on Amazon and other online giants such. It is a concept that is embraced by farmers, environmentalists, makers, and all those who take pride in… Read More

This is the second of the “best of” biweekly blogs based on popular past posts. Please let me know if there’s a topic you’d like revisited! We recently held an all-staff meeting, and it was so nice to gather everyone together and get excited about what is coming up next at the store. Food is… Read More