Tips for Halloween Sales This is an updated edition of a blog post from September, 2012 Halloween is now the #2 decorating holiday in America, more than one of our sales reps has proclaimed. I usually counter that in the US we really only have two major decorating holidays: Christmas and Halloween. But over the past decades, Halloween has… Read More
Reflections of a Retailer Peter Miller managed to offend me on page 15 of his new book entitled Shopkeeping: Stories, Advice and Observations. I must admit that he eventually won me over (mostly), but as the author of four editions of Specialty Shop Retailing, I take exception to his statement that “there are no books on shopkeeping.” As a… Read More
Handling Arrivals Errors An update of a Specialty Shop Retailing blog post from 2009 It’s been 15 years since I last wrote about how to deal with errors in shipments coming in from our vendors, and I still stand by my first sentence: The pickled pig feet were probably the worst. Some of the bottles in another shipment… Read More
Caution: Election Ahead This is an updated version of a blog post from two presidential elections ago… “The coming months are set to be the most turbulent in recent election history,” according to a recent Vogue Business post. “Coming off of pandemic disruptions and supply chain delays, retailers are once again bracing for shifts in consumer spending as… Read More
The ACH Option You may have heard of Publisher’s Clearing House – a 70-year-old magazine subscription company famous for its million dollar sweepstakes incentives. But what do you know about the Automated Clearing House? ACH, as its known to its friends, is the latest trend in how to pay your vendors for merchandise. The Automated Clearing House is… Read More
Show That You Believe This “best of” Specialty Shop Retailing blog is updated from a popular past post. In Peter Pan, James M. Barrie asks children to clap their hands if they believe in fairies. The equivalent in retailing is often buying a whole lot of one item to show how strongly you believe that the merchandise is a… Read More
Celebrating the Best Windows It’s Independent Retailer Month, and Heart on Main Street is joining in this effort to encourage consumers to shop local. Heart on Main Street was founded two years ago to provide knowledge, resources, and connections to independent retailers to help them evolve and thrive in an ever-changing economy. This month, Heart on Main Street is… Read More
Made in the U.S. This “best of” Specialty Shop Retailing blog is updated from a popular past post. With the 4th of July a few days away, it seems appropriate to revisit the challenge retailers face in sourcing American-made products. The situation has not gotten better since I last wrote about it 8 years ago. Studies at that time… Read More
How Much to Buy “It’s hard to sell apples from an empty cart” is another one of those retailing idioms that I find so charming. It refers to the fact that you need to have enough inventory on hand to generate good sales. But exactly how much is enough? One answer to this is that you should always plan… Read More
Patron of the Arts This “best of” Specialty Shop Retailing blog is updated from a popular past post. There was a time when supporting the arts meant that you were really rich (and therefore probably not a retailer!). In fact, art patronage originally referred to the financial aid that kings or popes provided to musicians, painters, and sculptors. But… Read More