The Monroe Street Chocolate Walk would have celebrated its 10th anniversary last year, but was one of the countless COVID cancellations. Now that vaccinations are starting to make a return to normalcy possible, stores are beginning to think about how to add the “retailtainment” element back into their marketing.  It’s time for the Monroe Street… Read More

The skyscraper-long container ship blocking the Suez Canal was finally dislodged on March 29, ending a crisis that the German insurer Allianz estimated cost up to $10 billion a day.  While it seems unlikely that anything headed for your shop was in the Ever Given’s 18,000 containers, you may well experience other container-related disruptions in this year’s… Read More

According to a recent blog post on Hootsuite, “The typical social media user now spends 2 hours and 25 minutes on social media each day, equating to roughly one waking day of their life every week. Added together, the world’s social media users will spend a total of 3.7 trillion hours on social media in… Read More

Welcome to the last week of the 30 Day Challenge for Retailers!  Unlike the Whole 30 diet, I don’t expect you to start over again if you haven’t followed through on every idea over the past three weeks.  But if you have done most of the suggestions, way to go! You’ve made lots of small… Read More

We’re halfway done with the 30 Day Challenge for Retailers! Have you found any of the activities particularly useful? If so, please post a comment on the Specialty Shop Retailing page on Facebook. And feel free to add some ideas of your own! Here are seven suggestions for the next week.  You can do them… Read More

Last week’s blog marked the start of 30 days of small changes that hopefully will make your store more successful.  If you missed the first seven days of suggestions, you can find the post (along with over 600 others!) at Here are this week’s seven ideas.  Feel free to add your own, and to… Read More

We’re probably all falling into a bit of a rut as we head into the second year of the pandemic.  And really, February and March aren’t very exciting months for most retailers under the best of circumstances, especially in the colder climates. So over the next four weeks, I encourage you to participate in my 30… Read More

A recent article in The New York Times talks about why stores in SoHo and other parts of Manhattan are failing, while those in Brooklyn survive.  Between February and October last year, the article states that nearly 30,000 retail jobs were lost in New York City alone.  The pandemic was to blame, of course, but… Read More

Artificial intelligence, or AI, is a term that came into usage just 65 years ago. In the retail world,  AI enables computer systems to work together to create a personalized customer experience through recommendations, forecasting, inventory management, targeted promotions, and much more.  We recently watched the excellent Netflix film called The Social Dilemma. According to… Read More

The world of improv comedy is not usually where retailers look for inspiration – but we all know  that nothing is as usual this year.  I recently came across the concept of “Yes, and” as it relates to theater, and am hoping to adopt it when negative thinking about the current situation creeps in. According… Read More